Frequently asked questions.

The vast majority of our inventory is brand-new, in original packaging. Most of it lands here because a contractor cancelled, a builder over-ordered, or a national distributor mis-shipped. Anything that is open-box, scratch-and-dent, or reclaimed is tagged that way on the price card. If it doesn't say otherwise, assume sealed crate.

Every Tuesday morning, two of us pull up Home Depot, Lowe's, Menards and (when applicable) Amazon for the exact SKU on the floor. Our shelf tag shows our price next to the lowest published competitor price for that same SKU. The math is on the tag. No marketing tricks.

Facebook Marketplace requires us to message back-and-forth for pricing on certain categories, and honestly, half our Facebook posts are crew snapshots, not formal listings. Anything for sale has a live price tag on the warehouse floor. Call (715) 848-3855 and we'll read the tag to you.

Occasionally, yes. If you've got a sealed pallet of cabinets, an unopened crate of windows, or quality reclaimed material from a teardown, send photos to the counter and we'll take a look. We don't take used appliances, used flooring, or anything that's been installed.

Our contractor account holders get the drop list every Tuesday afternoon by text. Walk-in customers see what's on the floor when they walk in. We don't publish a public drop calendar because half the inventory sells before it gets a shelf tag.

We already publish the big-box price right on our tag, so the answer is usually no. We're almost always already lower. If you find an identical SKU cheaper somewhere else, bring us the listing and we'll take a look.

Yes. Call the counter or send a message through the contact form. We hold paid items for 72 hours and unpaid will-call holds for 24 hours, no charge. After that we put it back on the floor.

We don't ship directly. Most of our inventory is too heavy or oversized for parcel carriers to handle without doubling the price. Customers from Minnesota, Michigan UP, northern Illinois and Iowa regularly drive in. If you're more than 90 miles out, call ahead so we can confirm stock and reserve it.

Yes, inside a 60-mile radius of Wausau. Flatbed and box-truck delivery for contractors and homeowners. Same-day delivery if the order is placed before 11 AM. Delivery fee scales with distance and load size. Most local jobs are $75 to $185.

We don't operate a rental fleet, but the U-Haul dealer two blocks south on Washington Street has truck and trailer pickup options. We'll help you load whatever you rent.

Always. Two of us are on the floor at any time, plus a forklift on the back dock for anything heavy. If you need a tarp or strap, ask the counter and we'll find one.

30 days on unopened, undamaged items with the original price tag attached. Custom cuts, ordered-in product, and reclaimed material are final sale. Full policy on our returns page.

Inspect every door, window and cabinet on the floor before you load. Once it leaves our dock, we can't take damage claims unless it's manufacturer defect (and most manufacturers warranty 1 to 10 years depending on product). We'll help you file the claim.

Most do. The same factory warranty that comes with the SKU at the big-box store. We're a discount channel, not a refurbisher. Bring us your receipt and we'll point you at the manufacturer's claim process.

Custom kitchens, baths and cabinetry through Builders Corner are non-returnable once the design is approved and material is ordered. That's how all custom cabinet shops work. We do offer a complimentary revision round before fabrication starts.

Submit the form on the contractors page. We verify your trade license and one reference, then open the account, usually same day. No fees, no annual dues.

Everything you charge in a calendar month rolls onto a single invoice. We email it on the 1st, payment is due by the 30th. Pay by check, ACH or card. No surcharges on ACH.

Yes. You can authorize up to five named individuals on your account. We check ID at the counter against the authorized list, then it bills to you.

Our floor pricing is already 40–60% below the big-box, so we don't layer additional volume discounts on top. What contractors get is priority access: Tuesday drop lists, will-call lockers, after-hours load-out, and 60-mile delivery.

All invoices are stored in your account portal indefinitely. Need one from before 2022? Call the counter, we'll dig it out of the file cabinet.